J.A. Wimalasooriya Opticians

WHYUS

We are the best and leading eye care service provider in Sri Lanka. This brand name creates by our valued customers, as a result of quality services they experience from us. We plan to increase the level of facilities and strength the products with world’s classy brands. There are few rare reasons, such as; reliable atmosphere, workshop, customer information desk, high quality standards, which makes J A Wimalasooriya Opticians as the excellent choice to fulfill their eye care health expectations.
Standards
J A Wimalasooriya Opticians works with latest technology and equipment and strength the eye care products with world’s best brands. All the time we provide high quality products, latest machinery and equipment, advance technology and professionally and well trained staff when ensuring customer expectations. Even though our products import from world’s best and finest brands we can offer reasonable prices with greater discounts to our customers, due to we do not have any intermediates in our business. Number of after services we offer for free of charge will definite fact, which improves the standards we offer. All these modern facilities and standards make the platform to become the best and leading eye care service providers in Sri Lanka.

Reliable Atmosphere

J A Wimalasooriya Opticians located at very clam and quiet place at the middle of Gampaha town. This makes our customers reach our organizations easily and comfortably. Our user friendly and well trained staff always looks forward to provide superior customer service to our valued customers. This calm atmosphere never makes the customer feel uneasy or uncomfortable, when they keep waiting till their work gets done.

Workshop

We maintain standard workshop with latest technology in equipment and machinery for convenient for our valued customers. Most of these machinery and equipments utilize for eye testing and lens fittings. Satisloh 7 E HPL has capabilities like drilling, grooving and polishing which make the eyeglass lenses more polished and smoother. Essilor Neksia is ideal machine for busy workshop, as it supports to achieve high performances. Efficiency and proficiency of our workshop will provide best services for our valued customers to ensure customer expectation for their utmost satisfaction.

Customer Information Desk

We maintain customer Information Desk with the support of our efficient customer care service department. Any customer who wish to visit us to purchase eye glasses or other eye product or for eye testing, can get necessary information online by making phone call inquiry or just sending an e-mail prior to their visit. Our customer information desk opens for 24 hours for the convenient of our valued customers. Through this customers can get clear idea whether they can pacify their requirement by visiting us or not. This makes them to save their money and precious time.

Customer Feedback

The feedback given back by the customers, are the turn point to us, which support to improve the quality and standard of our services. We are willing to accept both praise as well as the complaints all the time. When customer complains about our product, our staff re-checkup the product and re-set the lens for free of charge. This service provide for the customer satisfaction.
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